Information we collect
We collect the information you give us directly, your name, email address, phone number and anything you write in a form or message. When you book or receive treatment, we also maintain health information required to provide care. When you visit our website, our hosting, security, font and chat providers receive standard technical data such as your IP address and browser type, and, only if you choose to start a chat, our chat provider stores session details in your browser. Only if you accept on our cookie banner, Google Analytics, Google Tag Manager and the Meta Pixel also receive the pages you view, your IP address and device details. See our Cookie Policy for details and to change your choice.
Health-related browsing
Visiting a page about weight loss, hormones or another health service can reveal sensitive interests. If you decline cookies, we do not share which pages you view with Google or Meta. If you accept, those companies receive the page addresses you visit on our public site and may use them to measure and show our ads. We never send them your name, contact details, form or quiz answers, or appointment information, and these tools never run in our patient, client or staff areas. Please do not send medical details through general website forms, the chat widget or ordinary email.
How we use it
We use your information to respond to inquiries, schedule and confirm appointments, deliver pre- and post-care instructions, process payments and, when you opt in, send appointment reminders, promotions and wellness updates.
Text messaging
By submitting your phone number you consent to receive appointment and marketing text messages from Shaperz Elite Wellness & Aesthetics. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance. Consent is not a condition of purchase.
Email communications
Every marketing email includes an unsubscribe link. Transactional messages, appointment confirmations, care instructions and account notices, are sent as part of your care and are not marketing.
Protected health information
Health information created in the course of your care is protected under HIPAA. We do not sell it and we share it only as needed to provide treatment, obtain payment, operate the practice or as required by law.
Third-party services
We use trusted vendors for scheduling (Aminova), financing (Cherry and CareCredit), text messaging (Quo), customer messaging and chat (LeadConnector), supplements and website hosting. These providers process your information only to deliver their service to us and are bound by their own privacy terms.
Your choices
You may request access to, correction of or deletion of your personal information and you may opt out of marketing at any time. Contact us using the details below and we will respond promptly.
Changes to this policy
We may update this policy as our services and legal obligations change. The current version always lives on this page.
Contact us
Shaperz Elite Wellness & Aesthetics
3135 W 111th St, Chicago, IL 60655
(773) 658-5157 · info@shaperzwellness.com
Related: Cookie Policy · Terms · Accessibility