Booking and first visit
Do I have to be ready for treatment to book a consultation?
No. A consultation is a chance to ask questions and learn about your options. There is no obligation to receive treatment.
Patient Resources
Frequently Asked Questions
Clear answers about visiting Shaperz Elite Wellness and Aesthetics, our services and what to expect.
Pricing, deposits and financing
Is a deposit required to hold an appointment?
Yes. Every appointment requires a deposit of 30% of the appointment price, credited toward the visit. The in-person initial medical weight-loss consultation is $125 and requires a $37.50 deposit, which is credited toward the $125.
Weight loss
How much is a monthly weight-loss follow-up, and is medication included?
Monthly or follow-up weight-loss appointments cost $100 and include a 30-day supply of phentermine only if prescribed at your provider's discretion. Your provider determines whether phentermine is appropriate for you. Medication is not guaranteed.
Weight loss
Is medical weight loss safe?
GLP-1 medications are well studied and are safest when prescribed and monitored by a licensed provider. At Shaperz Wellness your program is managed by a nurse practitioner with Full Practice Authority and nearly 30 years of clinical experience, with screening, dosing oversight and follow-up built in.
Hormone therapy
How do I know if my hormones are off?
Common signs include persistent fatigue, poor sleep, weight gain around the middle, low libido, brain fog and mood changes. The only way to know for sure is testing. Shaperz Wellness runs comprehensive panels in our Chicagoland office and reviews them with you line by line.
Injectables and fillers
Will aesthetic treatment change the way I look?
Our approach begins with your goals and favors natural-looking results. Your provider will discuss what a treatment can realistically do before you decide whether to proceed.
Laser
Could it make my underarms darker?
Darkening or lightening of the skin is a possible side effect. If you already have discoloration, tell us at your consultation so we can check the area and talk about realistic goals.
Laser
Can you treat gray, blonde or red hair?
No. The laser needs pigment in the hair to work, so light hair won't respond. We'll tell you at your consultation if an area isn't a good fit.
Body contouring
Is body contouring painful?
Radiofrequency skin tightening and Elite Sculpt are generally comfortable, with most patients feeling warmth or muscle contractions. LipoDissolve involves small injections and mild soreness afterward, similar to a workout, that resolves within a few days.
Post-surgical lymphatic care
Does every seroma need aspiration?
No. Not every suspected seroma requires aspiration. Management depends on factors such as size, location, symptoms, healing progress, whether it has recurred, concerns about infection, and the clinical findings at your visit.
Programs and packages
What are the facial balancing and filler package prices?
Prepaid packages that pair dermal filler with Xeomin for a balanced, natural-looking result, planned around your features and goals. The Refresh: $1,350, 2 syringes + 30 units Xeomin. Save $310. The Contour: $1,900, 3 syringes + 30 units Xeomin. Save $410. The Full Face Edit: $2,800, 4 syringes + 64 units Xeomin. Save $568. The Signature Sculpt: $4,899, Up to 8 syringes + up to 100 units Xeomin. Save up to $1,500. Signature Sculpt syringe and unit amounts are determined by your provider based on your treatment plan. Savings are based on individual service pricing.
Programs and packages
What is Glowtox?
Already coming in for tox? Add a VI Peel to your visit for $150 and save $100 off the regular peel price. Available to Soft Life clients and à la carte tox clients. Glowtox is an optional upgrade paid at the time of your visit and is not drawn from your Soft Life balance.
Booking and first visit
What is the consultation policy?
Free phone consultation for every service. No prescribing on the call. Medical weight loss initial in-office evaluation: $125 (30% deposit, $37.50, credited toward the visit). Women's and men's initial in-office hormone evaluations: $250. Aesthetic and other in-office consultations: $50, applied to treatment completed within one month.
Pricing, deposits and financing
What is the cancellation policy?
Every appointment requires a deposit of 30% of the appointment price, credited toward the visit. Late cancellation (under 24 hours) or no-show: flat $50 fee. Appointment only. No walk-ins.
Weight loss
What GLP-1 medications do you offer?
We offer both brand-name and compounded semaglutide and tirzepatide. Compounded medications are prepared by a licensed pharmacy for individual patients and are not FDA-approved. Your provider will walk you through both options, including cost, so you can choose what fits you.
Hormone therapy
How much does women's hormone care cost?
The Balance Protocol is $150 to $200 per month, month to month with no long-term commitment. Initial women's hormone labs are $175 and follow-up labs are $100. Free phone consultation for every service. No prescribing on the call. Women's and men's initial in-office hormone evaluations: $250.
Hormone therapy
What is the difference between bioidentical and synthetic hormones?
Bioidentical hormones are molecularly identical to the hormones your body produces, which allows precise, individualized dosing. Synthetic versions are similar but not identical. We use bioidentical therapy so treatment can be matched closely to your labs and symptoms.
Injectables and fillers
What is Black Girl Tox?
Black Girl Tox is an initiative that centers Black women in conversations about aesthetic care. It focuses on education, personal choice, and natural-looking results.
Laser
Will it help my ingrown hairs?
Less hair usually means fewer razor bumps and ingrown hairs. We'll look at the area and tell you what laser can realistically do for you.
Body contouring
Does non-surgical body contouring actually work?
Yes, with realistic expectations. Treatments like LipoDissolve, cavitation and RF tightening reduce stubborn pockets of fat and firm skin gradually over a series of sessions. They are not a substitute for weight loss, which is why many of our patients pair contouring with our medical weight loss program.
Post-surgical lymphatic care
Can I have sutures removed if my surgery was performed somewhere else or outside the country?
Yes, patients whose procedures were performed locally, in another state, or internationally may be evaluated here. We may request your operative report and your surgeon's instructions so that removal is done on the right timeline. Scheduling an appointment does not guarantee that removal will be performed at that visit; the decision is made after the incision is examined.
Post-surgical lymphatic care
Can Shaperz replace my surgeon's postoperative care?
No. Shaperz may provide local evaluation and selected services, but it does not replace your operating surgeon or the follow-up plan your surgeon requires. Please continue to communicate with your surgeon throughout your recovery.
Programs and packages
What is included in SHAPERZ CLEAR SKIN SERIES?
A personalized treatment series targeting the appearance of dark spots, uneven tone, and rough texture. Includes 2 VI Peels and 2 Microneedling Treatments with VAMP. $999 | Regularly $1,200 | Save $201. Treatments alternate every 3 to 6 weeks based on your individualized treatment plan, skin response, and recovery.
Programs and packages
What happens to unused Bare and Bougie services?
Missed or unused services are forfeited and do not roll over or convert to credit.
Pricing, deposits and financing
What payment plans are available?
Payment plans available through Cherry and CareCredit.
Pricing, deposits and financing
Can I use insurance for my labs?
Yes. If you use insurance, HealthLab, Inc., an affiliate of Northwestern Memorial HealthCare, bills your insurance directly for the testing, and Shaperz charges a separate $20 convenience fee for the in-office blood draw. Results are viewable through the MyNM patient portal, powered by MyChart. A separate medical consultation is required to review your results.
Weight loss
Do I need labs before starting weight loss medication?
Labs are evaluated case by case by our nurse practitioner. If you have recent labs on file, those may suffice, if not, we can complete your labs in-house at our Chicagoland office and labs can be billed through your insurance.
Hormone therapy
How much does men's hormone care cost?
The Performance Protocol is $150 to $175 per month, month to month. Free phone consultation for every service. No prescribing on the call. Women's and men's initial in-office hormone evaluations: $250.
Injectables and fillers
What is the difference between Xeomin, Jeuveau and Botox?
All three are neuromodulators used to soften expression lines. Shaperz offers Botox, Xeomin and Jeuveau. Your provider will recommend an option after reviewing your goals, treatment history and facial movement.
Laser
Is laser hair removal safe for dark skin?
It can be done safely on dark skin with the right device and settings, but no laser treatment is risk-free. We use a 1064nm Nd:YAG laser, which is designed to be gentler on skin with more pigment, and we always test first before your first full session.
Laser
Is it permanent?
It's hair reduction, not permanent removal. Most people see lasting reduction after a full series, and some need maintenance sessions. If you finish your series on schedule, maintenance sessions are half price for 12 months.
Body contouring
How many body contouring sessions will I need?
Most treatment plans run six to ten sessions depending on the area and your goals. We map out your full plan and pricing at your consultation so there are no surprises.
Post-surgical lymphatic care
When can a surgical drain be removed?
Timing depends on the type of procedure, your surgeon's instructions, the amount and character of the drainage, your healing progress, and the clinical examination. There is no universal number of days or drainage amount that applies to everyone. Please do not remove a drain yourself.
Programs and packages
How does the Soft Life plan schedule work?
Soft Life 40: $9.50 per Xeomin unit, $480 enrollment, $110 per month; Soft Life 64: $9.00 per Xeomin unit, $680 enrollment, $175 per month; Soft Life 100: $8.40 per Xeomin unit, $1,020 enrollment, $215 per month. Treatments every 15 to 17 weeks (about every 3.5 to 4 months). Your monthly payments build a running Soft Life balance, and nothing is due at your treatment visits. Treatments can be booked once 15 weeks have passed since your last one and your balance covers it. À la carte Xeomin is $12/unit for comparison. Full terms are in your Soft Life agreement. Units apply per visit and do not roll over. Soft Life by Shaperz is a 12-month Xeomin plan with an enrollment payment and 12 consecutive monthly payments, then month to month with 30 days written cancellation notice. Appointments are pre-scheduled 15 to 17 weeks apart, never sooner than 15 weeks, and require a current account and enough Soft Life balance to cover the full treatment cost. Soft Life 40 and 64 are funded for treatment at 15 weeks or later; Soft Life 100 typically funds treatment approximately every 4 months. Tier units apply per visit and do not roll over. Monetary balance carries forward if you continue after the initial term; otherwise, choose a final treatment with any difference paid or a refund to your card on file.
Programs and packages
How much is VI Peel?
A medical-grade peel that targets the appearance of dark spots, uneven tone, and dullness. This professional clinical-grade peel is designed for all skin types and tones, including melanin-rich skin. Your provider assesses your skin, medical history, and recovery needs before recommending treatment. Peeling, irritation, and pigment changes are possible; treatment is not suitable for everyone. Single VI Peel: $250. Three-Peel Series: $650 | Save $100.
Programs and packages
What is included with the Balance Protocol?
Provider-managed bioidentical hormone therapy for women.
Still have a question?
Book a consultation and talk with the Shaperz team about your goals.
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